IT Service Desk

The IT Service Desk is the single point of contact for students, faculty, and staff to report technical problems with software, network connectivity, hardware, and applications. The IT Service Desk supports users in making the best use of the technology available to them for student productivity or business functions.

To report an issue or receive assistance, contact the IT Service Desk via our online ticketing system, or by phone at 718-270-6262 for phone, email, onsite, and remote support.

Need Technical Help? Open a Service Desk Ticket

Medgar Evers College | IT Service Desk
(718) 270-6262
helpit@mec.cuny.edu

Hours of Operation

Mon – Thu: 8AM – 8PM
Saturday: 8AM – 4PM