Service Desk

The Service Desk supports the following technologies:

  • Faculty, Staff and Student email
  • Access and support for the CUNY Portal and Blackboard
  • Note: Portal and Blackboard is hosted by CUNY. Service issues and delays are beyond our control at times
  • CUNYfirst Support
  • Computer hardware and software technical support for college issued computers and laptops
  • Telephone, voicemail and the college telephone directory
  • Network and wireless connectivity issues
  • Medgar Evers College hosted and supported applications and servers
  • Classroom equipment problems
  • Internet and Intranet Support
  • Classroom/Lab Technology Support Services
  • Mainframe and web services
The Faculty & Staff Service Desk is located in the AB1 Building of Medgar Evers College. 1638 Bedford Avenue, Brooklyn, NY, 11225. Room C06.
 

Contact Information

718.270.6262
helpit@mec.cuny.edu
 

Hours of Operations

Monday – Friday 9 am – 5 pm

The Student Service Desk is part of the Academic Computing unit which is located in the Bedford Building. 1650 Bedford Avenue, Brooklyn, NY 11225. Room B2014

Hours of Operations

Monday – Friday----9am - 10pm
Saturday---------------9am - 5pm